Returns & Refunds

All FAQ's related to returns.

• ★ Have you received my return?
• ★ How do I exchange an item?
• ★ How do I return an item?
• ★ What is THE ICONIC's returns policy?
• Are there any items excluded from the returns policy?
• Can I return items with hygiene seals?
• Can I return sale items?
• How can I track my return?
• How do I package my return?
• How do I use my return label?
• How will I be refunded?
• What are my options when returning an item?
• What if I don't have the original packaging?
• What if the item I received is not what I ordered?
• What if the item is faulty?
• What is 110% store credit?
• When will I receive my refund?