How does delivery work?

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The information in this article covers both THE ICONIC and THE ICONIC OUTLET

Depending on your location and where the items you want to buy are sent from, you will have different delivery options available to you. For a general overview of our delivery options you can jump onto our shipping policy pages:

Do you already know what you are buying and where it is being delivered to?

The best way to find delivery options available to you is by entering your postcode on the product page of the item you are looking to purchase or by adding the item(s) into your cart. 

Can I change my delivery option after I've placed my order?

If you accidentally picked the wrong delivery option, get in touch with us as soon as possible so that we can request for your order to be cancelled and you can place a new order with the correct delivery method, although this may not always be possible. We’re unable to change the delivery method for an already existing order once it is in our system. 

Do I have to pay for my delivery?

In some cases, you will be required to pay for delivery. Always refer to our shipping policy pages for delivery fee information: 

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