We have a whole array of different payment methods available on the site!
We'll give you a break down of how to use each and every one of them below. Keep in mind that if you want to use afterpay or PayPal you will need to have accounts with them, THE ICONIC cannot set these accounts up for and are unable to support with any issues relating to these accounts.
Credit Card purchase
On the right hand side of the checkout under ‘Payment’ there are three options. Select the tab with the Mastercard, Visa and American Express emojis and this will open a further drop down tab.
In this further tab you will be able to enter in your card number, expiry date and CVC - Make sure your card details are correct and unexpired as the purchase will not go through successfully if your payment details are not up to date.
If you do not wish your account to remember this payment method, make sure you uncheck the “Remember for future purchases” and it will not save.
Select ‘PayPal’ and this will open a further drop down tab. Once you click the ‘Pay Now with PayPal’ button you will automatically be redirected to PayPal where you can log into your account and accept the payment. After this you will return to us at THE ICONIC and your order should process.
If you do not wish your ICONIC account to remember this payment method, make sure you uncheck the “Remember for future PayPal purchases” and it will not save. If you do not uncheck this box you enter a purchase agreement with THE ICONIC under your PayPal account and the next purchase will be automatically processed through without redirecting you to the PayPal site.
You can set up your account and learn more about PayPal via their website.
I want to use afterpay, how do I do it?
For the time being afterpay is only available to our Australian customers.
If you don't already have an afterpay account you will need to create this before placing your order.
Select afterpay and this will open a further drop down information tab. Once you click the ‘Pay Now with afterpay’ button you will automatically be redirected to afterpay where you can log into your account and accept the purchase. After this you will return to us at THE ICONIC and your order should process. Please be patient when you get redirected back and do not refresh the page until the order has gone through successfully!
You will receive an afterpay order confirmation separately to your ICONIC confirmation and you will be able to keep an eye on your payment schedule directly via afterpay website.
You can set up your account and learn more about afterpay via their website.
I am receiving an error message at the checkout, what do I do?
Oh no! Let's get you back on track as fast as possible.
First, please double check your payment details and make sure they are up to date.
If all seems okay on your end, reach out to us via one of our live options. The best way to contact us is via Live Chat as we would need some screenshots of the checkout and the error message you are receiving. Head over to the Contact Us page and get in touch with our friendly Customer Service Team.
Are you having an issue with your PayPal or afterpay account? We're so sorry but we can't help you on this one, please reach out to them directly to help you out.