What should I do if my physical Gift Card is damaged?


If your physical Gift Card is broken but the personal code is visibly easy to read, you can still use the code to redeem the credit. Please take care of your Gift Card as it is no longer valid if damaged and the personal code is not visible. It is recommended to redeem your credit in My Credit as soon as you receive your Gift Card to store the credit for future purchases (valid for 12 months).

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