I need help with my voucher, what do I do?


How do I use a voucher? 

Redeem your voucher code during checkout on the payment section.

You will see a title labelled 'Add voucher or gift card'. Copy and paste the code into this field for it to apply. Vouchers cannot be redeemed for the purchase of Gift cards.


My voucher code isn't applying on my order, what's wrong?

Please check that your purchase meets the Terms & Conditions listed on your voucher. This may include:

  1. Minimum spend amount
  2. Expiry date
  3. Brand, product or sale exclusions

Voucher codes are case sensitive so please enter the exact code at checkout - copying and pasting may help. Vouchers cannot be redeemed for the purchase of Gift cards.


I forgot to apply the voucher to my order, help! 

Oh no, we're here to help. Just forward us the order number and the code you were going to apply and if the voucher and order matches we will honour the price for you. Send us through a web form from the Contact Us page and we will get back to you as soon as possible. 

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