How do I use my return label?


Once a return is initiated, we provide you with a return label free of charge. This will automatically download on the page for you. If the download doesn’t work, a copy is also available under your ICONIC account and is sent to you via email (be sure to check your junk/ spam folder!). For Australian customers, if you don’t have access to a printer, you can show the return label on your mobile phone at your local Post office and they will print it off for you.

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